If you live outside the us, your keyboard layout might be different than the us layout, please let us know what layout you have (1, 2 or 3) (click link below). We will do this as many times any accident happens, that's how good our case is. All of our products are made shortly after your order is placed.
All of our materials are sourced from local suppliers, right here in the usa. Boutique and i will reply as fast as possible. This is a very challenging time for everyone and can be overloaded with anxiety, i kindly ask that if anything is not as expected that you give me an opportunity to fix the problem before posting a public review, please be mindful that small business like ours are struggling and with your help and support we are able to keep our doors open. Yay - yay - yay - this is the end of description, thanks for taking time to read.This item is made of crystal clear snapon hard case and luxurious satin rose gold chrome vinyl, crisp color graphic, dual layer vinyl hand installed on hard case.